AppenPOS links a customer display, your front counter and the storeroom on one live system. Shoppers see every item and total as it’s added, staff work within the permissions you set, and paid orders appear in the storeroom immediately for picking.
No card needed for the trial. From $85 a month per store. No transaction fees.
Run all three on the devices you already have: a counter PC, an iPad facing the customer and a tablet in the storeroom. Pair each one in under a minute with a store code.
Customers watch their order build up with photos, prices and GST. They can also browse and add items themselves.
Fast checkout with scanning, search and big buttons that work on a touch screen.
Every paid order moves through New, Picking and Ready to Collected or Dispatched.
Admins get full control. Front desk and storeroom staff each get the permissions you tick. AppenPOS checks every action on the server, so a screen can’t be tricked into allowing more.
If a staff member tries a bigger discount or a refund their role doesn’t allow, a supervisor enters their PIN. The activity log records who approved it.
| Permission | Admin | Front desk | Storeroom |
|---|---|---|---|
| Ring up sales & take cash | ✓ | ✓ | – |
| Discounts without approval | 100% | 10% | – |
| Edit products & photos | ✓ | – | – |
| Change stock levels | ✓ | – | ✓ |
| Pick & dispatch orders | ✓ | – | ✓ |
| Staff, roles & settings | ✓ | – | – |
| Approve AI suggestions | ✓ | – | – |
These are the default roles. Add your own roles, such as Supervisor, on the Business plan.
Connect a store to AABOS, the Appenzeller AI Business Operating System, in one click. POS agents watch stock, sales and customers, then put suggestions in an approval inbox. Nothing with an outside or financial effect happens until a person approves it.
A kill switch pauses every agent at once. Each suggestion shows the AABOS form it belongs to, and every approval is logged with a name and time.
Link each app in one click. Customers, orders and stock then move between them without anyone re-keying a thing, and you choose what each app can see.
Every message between apps is signed and retried until it arrives. Unlinking an app stops its access straight away.
Connect Appenzeller Group apps in one click and switch on the services you use. A signed webhook feed and a REST API connect anything else.
Built-in connectors: Tyro, Square and Stripe terminals; Xero, MYOB and QuickBooks; Shopify. Payment terminals stay with your existing provider, so you keep your rates. Other services connect through webhooks or Zapier.
All plans include the customer display, front counter and storeroom screens. Prices are in AUD per store per month, plus GST.
For a single shop with one counter.
For busy stores and small groups.
For multi-site retailers and franchise groups.
Extra counters are $19 a month. Every plan starts with a 14-day trial of all Group features. If you don’t choose a plan, you can still sell, but settings are locked until you do.
| Monthly price, one store | AppenPOS | Lightspeed Retail | Square for Retail | Hike POS |
|---|---|---|---|---|
| Entry plan | Starter $85 | Basic $129 | Plus $109 | Essential $89 |
| Mid plan | Business $139 | Core $229 | Premium, custom price | Plus $129 |
| Top plan | Group $259 | Plus $329 | – | Enterprise, quoted |
| Card payments | Your own terminal and rates | Lightspeed Payments, 1.5% in person | Square, 1.6% in person | HikePay, 1.5% in person |
Competitor prices as published on their Australian pricing pages on 12 November 2026, billed monthly; they may change. AppenPOS prices are plus GST. Check each provider’s site for current terms.
AppenPOS runs in a modern browser and can be installed as an app. Use what you have, or we’ll recommend a bundle.
No. Use any modern computer or tablet. For printing straight to a thermal printer and opening the cash drawer, use Chrome or Edge on the counter. Other browsers print through the normal print dialog.
Connect Tyro, Square or a Stripe reader and pair it with each counter. The amount goes to the terminal and the sale completes by itself when the card is approved; refunds go back to the card. Any other terminal works too: key the amount in and complete the sale. AppenPOS never takes a cut of card payments.
Every store’s data is kept separate. Staff PINs and passwords are stored only as salted hashes. The server checks every action against the person’s role, and everything is logged. Card numbers never pass through AppenPOS. You can export all your data at any time.
Keep selling. A signed-in counter records cash sales and sales on a standalone card terminal while it’s offline, then uploads them with their original times as soon as it reconnects. Each sale is recorded once, and anything outside a staff member’s limits is flagged for review. Signing in, integrated card payments and the customer display need a connection.
Nothing with an outside or financial effect. Tilly answers customers from your own product list and hands over to staff when she isn’t sure. The other agents only make suggestions, which wait in the approval inbox. One switch pauses all AI.
Yes. Connect Xero, MYOB or QuickBooks Online and each day’s takings go across overnight as GST-inclusive totals, paid into your card and cash accounts, with refunds as credits. A day is never sent twice.
Yes. Export your products to CSV and import them into AppenPOS. Existing barcodes are kept, so your shelf labels still scan.
Tell us about your business and we’ll set up a trial with your own products, then walk your team through all three screens.